Effective date: 21 March 2026
Scaffold Project Controls Pty Ltd (“we”, “us”, or “our”) operates the Scafpac platform, including our website and mobile application (the “Service”).
By accessing or using the Service, you agree to be bound by these Terms of Service & Privacy Policy (“Terms”). Acceptance of these Terms is a strict condition of access to the Service. If you do not agree, you must not access or use the Service.
- Definitions
Service means the Scafpac website and mobile application.
Personal Data means data about a living individual who can be identified.
Usage Data means data collected automatically from use of the Service.
User means any individual or entity using the Service.
- Use of Service
You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:
- Misuse, interfere with, or disrupt the Service
- Attempt to gain unauthorised access to systems or data
- Reverse engineer or copy any part of the Service
We reserve the right to suspend or restrict access if these Terms are breached.
- Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
Access to the Service is conditional upon acceptance of these Terms and completion of all required account security steps.
Users must accept these Terms and change any default or temporary password upon first login before accessing the Service.
Continued use of the Service constitutes ongoing acceptance of these Terms.
We may suspend or terminate accounts at our discretion, including for misuse, failure to comply with security requirements, or non-payment.
- Payments
We may provide paid products and/or services within the Service. Our preferred payment method is bank transfer. We may also use third-party payment providers.
We do not store or collect full payment details. Payment information is processed securely by relevant providers in accordance with applicable security standards.
- Refund Policy
All payments made for products and/or services provided through the Service are final and non-refundable.
By purchasing or subscribing to the Service, you acknowledge and agree that no refunds, credits, or reimbursements will be provided under any circumstances, except where required by applicable law.
- Service Availability
We do not guarantee that the Service will be uninterrupted, secure, or error-free.
- Limitation of Liability
To the maximum extent permitted by law, Scaffold Project Controls Pty Ltd shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business opportunities arising from use of the Service.
- Data Ownership and Responsibility
The customer retains all rights, title, and interest in and to any data they input into the Service (“Customer Data”), including but not limited to scaffold records, inspection data, and site-related information.
Scaffold Project Controls Pty Ltd retains all rights, title, and interest in and to:
- the Service
- all software, systems, workflows, and intellectual property
- any improvements, enhancements, or modifications
Scaffold Project Controls Pty Ltd may use Customer Data in aggregated and anonymised form for:
- improving the Service
- analytics and benchmarking
- product development
Users are solely responsible for the accuracy, completeness, and compliance of all data entered into the Service.
The Service is a tool to assist operations and does not replace professional judgment, site procedures, or regulatory requirements.
- Termination
We may suspend or terminate access to the Service at any time, including for breach of these Terms or non-payment.
- Privacy Policy
Information Collection and Use
We collect Personal Data such as:
- Email address
- First name and last name
- Phone number
- Address details
- We also collect Usage Data including IP address, browser type, pages visited, device information, and diagnostic data.
Cookies
We use cookies and similar tracking technologies to track activity and improve the Service.
You can instruct your browser to refuse cookies, however some parts of the Service may not function properly.
Use of Data
We use collected data to:
- Provide and maintain the Service
- Improve functionality and performance
- Provide customer support
- Monitor usage and detect issues
- Prevent technical problems
Legal Basis (GDPR)
We process Personal Data where:
- It is necessary to perform a contract
- You have given consent
- It is in our legitimate interests
- It is required by law
Data Retention
We retain Personal Data only for as long as necessary to fulfil the purposes outlined in this policy or comply with legal obligations.
Data Transfer
Your information may be transferred to and maintained on systems located in Australia.
By using the Service, you consent to this transfer.
Disclosure of Data
We may disclose Personal Data:
- To comply with legal obligations
- To protect our rights or property
- To prevent wrongdoing
- To protect users or the public
Security of Data
We take reasonable steps to protect your Personal Data, however no method of transmission or storage is completely secure.
Your Rights
You may request to:
- Access your data
- Correct inaccurate data
- Request deletion of your data
We may require identity verification before processing requests.
Third-Party Services
We may use third-party providers to support the Service. These providers only access data as required to perform their functions.
Links to Other Sites
We are not responsible for third-party websites or their privacy practices.
Children’s Privacy
The Service is not intended for individuals under the age of 18.
- Changes
We may update these Terms from time to time. Changes will be posted with an updated effective date.
- Governing Law
These Terms are governed by the laws of Western Australia, Australia.
- Contact Us
If you have any questions, please contact:
Email: admin@scafpac.com.au